Last updated: [11-10-2025]
Austin Real Estate Inspections LLC (“we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our website, contact us, or schedule an inspection.
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✅ 1. Information We Collect
We may collect the following information when you voluntarily provide it:
Name
Phone number
Email address
Property address
Inspection details
Messages you send to us
We also automatically collect basic website data such as browser type, device information, and approximate location for security and analytics purposes.
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✅ 2. How We Use Your Information
We use your information only for normal business purposes, including:
Scheduling and confirming inspections
Providing updates about appointments
Sending inspection agreements or documents
Responding to your messages
Delivering reports and follow-up communication
Improving our website and services
We do not sell or share your personal information with third parties for marketing.
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✅ 3. Text Messaging (SMS) Terms
By contacting us or requesting an inspection, you may receive text messages related to:
Appointment confirmations
Scheduling updates
Inspection reminders
Follow-up communication
You can opt out at any time by replying STOP.
For help, reply HELP.
Message and data rates may apply.
We use a trusted phone/SMS provider to deliver these messages.
Your information is shared only as required to send messages — never for their own marketing.
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✅ 4. How We Protect Your Information
We take security seriously and use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.
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✅ 5. Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share information only with:
Service providers who help us operate (e.g., phone/SMS services, scheduling software, payment processors)
Legal authorities if required by law
Parties necessary to complete a service you request
These parties are only permitted to use your information to perform services for us.
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✅ 6. Cookies & Website Analytics
Our website may use basic cookies or analytics tools to:
Understand website traffic
Improve user experience
Diagnose functionality issues
You may disable cookies in your browser settings if you prefer.
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✅ 7. Links to Other Websites
Our website may contain links to external sites (such as TREC, Google Maps, or inspection software portals).
We are not responsible for the privacy practices or content of those sites.
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✅ 8. Children’s Privacy
We do not knowingly collect information from children under 13.
If you believe a child has provided information, please contact us so we can remove it.
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✅ 9. Your Choices
You may:
Opt out of SMS by replying STOP
Request correction of your information
Request deletion of your information (except data required for legal or business purposes)
To make a request, contact us at:
Eaton Bates
Austin Real Estate Inspections LLC
Email: eaton@austinrei.com
Phone: 737-259-4413
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✅ 10. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last updated” date will reflect any changes.
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✅ 11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Austin Real Estate Inspections LLC
Cedar Park, Texas
Email: eaton@austinrei.com
Phone: 737-259-4